Comments on: Pair gains – have you been sold a ‘line’? http://www.katelundy.com.au/2002/04/02/pair-gains-have-you-been-sold-a-line/ Taking Australia forward with openness and vision Tue, 16 Mar 2010 01:09:42 +1100 http://wordpress.org/?v=2.9.2 hourly 1 By: David Roots http://www.katelundy.com.au/2002/04/02/pair-gains-have-you-been-sold-a-line/#comment-14903 David Roots Sat, 09 Jan 2010 03:40:06 +0000 http://www.katelundy.com.au/?p=3100#comment-14903 When I applied to accept a Telstra 'bundle' offer that included both local and STD phonecalls and ADSL broadband, I was told it was not possible due to pair gain cabling (ADSL is available to our exchange). I then registered a complaint and received the response: "The service provided using PGS meets all the regulatory requirements, including minimum data speed of a PSTN (...??) service There is no commercial basis for Telstra to install copper pairs instead of a PGS, even if the customer were to bear the full cost of doing so..." -This followed by a suggestion of Cable Modem, ISDN Home of Business,1 Way Satellite or 2 Way Satellite. It would seem that despite the PM's push to have ADSL available throughout Australia, Telstra is not interested in helping small communities such as Wolvi (just out of Gympie, Qld). I would be interested in any advice you can offer. David Roots When I applied to accept a Telstra ‘bundle’ offer that included both local and STD phonecalls and ADSL broadband, I was told it was not possible due to pair gain cabling (ADSL is available to our exchange). I then registered a complaint and received the response: “The service provided using PGS meets all the regulatory requirements, including minimum data speed of a PSTN (…??) service There is no commercial basis for Telstra to install copper pairs instead of a PGS, even if the customer were to bear the full cost of doing so…” -This followed by a suggestion of Cable Modem, ISDN Home of Business,1 Way Satellite or 2 Way Satellite.

It would seem that despite the PM’s push to have ADSL available throughout Australia, Telstra is not interested in helping small communities such as Wolvi (just out of Gympie, Qld).

I would be interested in any advice you can offer.

David Roots

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