Alas along came the share market for Telstra and it all went pear shaped. 12 years later we finally got ADSL 1 which is now ADSL 1 and a bit.

Does anyone else remember filling out these survey/application forms.

Promises Promises Telstra. I trust this new NBN will actually happen and prove worth waiting for as long as the “Mad Monk” doesn’t stop it, then it will be “de ja vu” yet again.

I also wish to thank you for all your support in highlighting the problems Gungahlin (and Palmerston in particular) residents have had in accessing broadband over the past 17 or 18 odd years (some of the oddest years included those early on (circa 1995 or so) when the Palmerston based Telstra broadband project was cancelled!).

The Senator has been helping push this cause for 15 years, and continues to do so All ISPs still have a minimum service they must deliver, so for some of your issues there are ways to escalate your concerns. The NBN has already started rollout and there are several areas that have poor Internet connectivity that were target in early rollouts, so I would suggest you approach NBN Co about your area and make the case that your area should be prioritised. Gungahlin, as the original blog post states, is an area riddled with Pair Gain tech and RIMs, and I’ve personally seen residents’ Internet speeds plunge to 3Kbits/s in peak traffic. Gungahlin is one of the second stage release sites.

Cheers,
Pia Waugh
Office of Senator Kate Lundy

What infuriates me the most is that in a society where an increasing number of opportunities and resources are exclusively available online, they are still building houses that are incompatible. In 2006, while the houses in my neighborhood were being built without internet capability, I was at Uni, less than 5km away, and even then ALL my course materials required either downloding or online portal access. The inconsistency is appalling.

Action must be taken now!

A National Broadband Network “promise” in 10 years is simply unacceptable!

C’mon Australia, it’s about time to catch up with rest of the modern world!

Kate, can you help push this cause now?

Hundreds of thousands of Australians are dealing with this massive headache — unnecessarily, if you ask me. There seems to be ZERO pressure on Telstra to act now, unfortunately (I hope someone can tell my I am wrong regarding this point).

Before moving here from the States, I read numerous articles about the excellence of Australian’s internet connectivity; what a crock.

I too got the same response from Telstra regarding the NBN. I would be shocked if some form of this NBN is completed in 20 years!

There needs to be accountability and action, now.

its just ridiculous that nothing can be done. I have been looking at these complaints for over a year now and despite all the complaints nothing changes. I know NBN is coming but why is it taking so long.

Come on Kate when will we see some action?

I have been chasing this issue for the 8 months. The best offer I’ve got is from Telstra who will put in another phoneline for a non-refundable $299, but that may or may not support ADSL. They can’t tell me why though – apparently front-of-house and back-of-house at Telstra aren’t allowed to talk about these things to each other.

It’s a joke, it really is.

Don’t bother with an ombudsman – as long as you have a working phone line, Telstra’s job is done and an ombudsman can’t help.

As far as I can tell, no one is accountable for this. There is no one responsible, and no one does anything to change it. If you find out something different, by all means do post it up here.

Otherwise, to quote the Telstra call centre sales reps, “don’t worry, the NBN is coming over the next 10 years!”