Labor welcomes the ACCC investigation into Telstra’s alleged tactic of using contractual provisions to make captive, or lock in, its clients. If this tactic were applied to public sector agencies, it would run counter to the Federal Government’s stated purchasing policy. Put simply, if federal departments and agencies were to permit Telstra to ‘capture’ them [...]
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Errors in Telstra’s ADSL processes disadvantage customers and competitors
“Errors in Telstra’s ADSL broadband application and billing systems are causing angst for Telstra’s competitors and customers alike,” Senator Kate Lundy, the Shadow Minister for Information Technology said today. “As a result of errors in Telstra’s system for processing ADSL broadband applications, hundreds of ADSL applications – many from customers of Telstra’s competitors – have [...]
It may be Christmas time, but Alston wouldn’t know a pair gain from a pear tree
Senator Alston made a complete Christmas goose of himself in Question Time today over pair gains, a line splitting technology Telstra uses which the ACCC found can have unfavourable effects on Internet speeds and ADSL access. In a lame attempt to attack my campaign on behalf of the thousands of “Victims of Pair Gains” who [...]
Telstra’s air pressure deficiencies
On Friday figures quoted in the Senate Inquiry into the Australian Telecommunications Network revealed that across 404 locations in New South Wales, 3,122 compressed air bottles were required to boost inadequate air pressure in Telstra’s leaky cables in the month of September. In the press release I issued on 6 December 2002, I stated that [...]
Telstra under pressure about cable pressure
Efforts to rectify air-pressure deficiencies in cables in Telstra’s New South Wales network cost the company a fortune in the month of September alone, the Senate Inquiry into the Australian telecommunications network heard today. Positive air pressure in the main cables protects them by preventing water leaching in, and this is essential to maintain the [...]
The full sale of Telstra will be a disaster to the bush
Even if the recommendations from the Estens Inquiry were followed, the full privatisation of Telstra would still be a disaster for the bush, the Shadow Minister for Information Technology, Senator Kate Lundy said today. Speaking at the 7th Annual Regional and Remote Communications Conference in Sydney, Senator Lundy said that a Telstra sell-off would lead [...]
Australia must look beyond the Telstra debate
While the Coalition has been blinded by its obsession with the privatisation of Telstra, Labor has focused on developing an information and communications technology vision to give Australia the edge in a global economy, the Shadow Minister for Information Technology, Senator Kate Lundy said today. In a keynote address at the “Future ISP” conference in [...]
Telstra’s high-speed internet spend just another stunt
Telstra’s promise to throw a bit of money at internet connectivity is a feeble attempt to pacify complaints from long-suffering victims of the telco’s neglect, the Shadow Minister for Information Technology, Senator Kate Lundy, said today. “After questioning Telstra in Senate Estimates, I discovered that the paltry offering is scarcely more than a publicity stunt [...]
Telstra’s Internet services will never be up to scratch
Telstra today effectively conceded that its Internet service would never be up to scratch, by suggesting the 9.58% national increase in the number of Consumer Access Network (CAN) faults related to increased user demand on data services such as the Internet. “Telstra’s network, particularly in regional Australia where CAN faults increased by up to 50%, [...]
Telstra forced to come clean about pair gains
Telstra has finally agreed to come clean with phone users about the slow Internet speeds they could face if they have a second phone line installed. The move follows a complaint from Senator Kate Lundy to the ACCC, about Telstra’s deceitful use of “pair gain technology” which splits an existing phone line to provide two [...]
