PublicSphere3

Meeting Name: PublicSphere3
Facilitator Name: Facilitator
Report created on: August 28, 2009


1.

Public Sphere 3: ICT and Creative Industry Development - Hit F9 to enter.

2.

Play Test Focus


1.

Public Sphere 3: ICT and Creative Industry Development - Hit F9 to enter.

1.

Template:

Welcome to the Zing Meetgspace

2.

Template:

Funding & startups

3.

Template:

Finding and developing talent

4.

Template:

Government procurement

5.

Template:

Mobile & Web 2.0 and Infrastructure

6.

Template:

-

7.

Template:

Creative Industries

8.

Template:

General discussion

9.

Brisbane:

Have to be wary of regulations on advertising/spam act etc if everything is opened up.

10.

Facilitator (melbourne):

Freestyle Discussion Time!


1.2

Funding & Startups

[This has been moved from the play test agenda item back to where it should have been.]


13.

Allison:

Talking about funding and startups

14.

Brisbane:

Des trying to get ICT and creative industries together - mixing different disciplines

15.

alex:

so if most start-ups fil in the first 3 years why do they have to pay full tax

16.

Allison:

Question - funding and startups, can we talk about them together and/or separately?

17.

alex:

there is no adequate checklist for comapnies

18.

jamesdellow:

Talking about creative industries vs ICT industries funding

19.

alex:

USA got entreprunerial down pat

20.

jamesdellow:

Funding goes towards to popular areas (e.g. sports!) and govt funding stops and starts... changes between governments and the funding models change

21.

Allison:

Government VC partnerships - dollar for dollar - should be considered

22.

jamesdellow:

No consistancy over time

23.

alex:

To say that google is as innovator and an "australian" innovation is not exactly true

24.

jamesdellow:

Reluctance by Australian business to invest in innovation. e.g. tried to get a product developed in the 1990s

25.

Allison:

Re silicon beach - funding for market testing, film industry example - how can we learn from mistakes of developing without an awareness of what people want to use

26.

alex:

they are a huge comapny and can now afford to do new service innovation

27.

Allison:

So that's market research, money for prototyping

28.

jamesdellow:

There are no obvious success stories. e.g JJJ Australia Unearthed. Do we need Australian Idol for Web 2.0?

29.

Allison:

Strategies for tapping into the wisdom of the crowd to test market awareness

30.

Allison:

How do you tap into the ones that aren't already engaged?

31.

alex:

local business groups encourage business start-ups although AUS is "licence" crazy

32.

Pia Waugh:

We will get the agenda item changed in a tick.

33.

jamesdellow:

There is 'crap' in the process, but there is lot of good stuff. JJJ's unearthed is a good model because they go around the regions

34.

Allison:

Example - wikipedia global strategy - strategy.wikipedia.org

35.

Allison:

I wish you could press enter not F9!

36.

jamesdellow:

Its gets a lot of airplay

37.

alex:

if trying to start a business in a new field in AUS there is little support - we tend to then sedn it OS then "buy" it back

38.

jamesdellow:

Do we have the critical mass in Australia along re: Web 2.0 industry

39.

Allison:

How do you bridge the gap between knowledge practitioners and online practitioners

40.

alex:

Nationwide attitude that ICT is "just computers" and that is scary

41.

Allison:

In Aus context, how do we build a more inclusive approach?

42.

jamesdellow:

No tradition of IT in Australia. Bigger in Asia. Then again, the younger gen. of students is into social media. Use of laptop etc increasing in education.

43.

alex:

To support ICT industry Gov needs to become more flexible in their support of them

44.

Allison:

Build up new experience and exposure to new tools, mix with a bit of the old as well

45.

alex:

Reduce the amount of adminstrative overhead for start-up/innovators

46.

Brisbane:

Look to the Ireland and Israel examples.

47.

jamesdellow:

iphone example good of a Web 2.0 succes story. but taps into the Apple distribution system

48.

Allison:

Reinforce role of recognised innovators

49.

jamesdellow:

Would it work with a different distribution model? difficult to work as an independent

50.

alex:

You can set up virtual offices now - need mentoring/coachaing/facilitation support - someone who is not just a business mentor, but deeply understands the ICT industry

51.

jamesdellow:

open source distribution model, but still need to tap into global models

52.

jamesdellow:

it will take a long time

53.

alex:

Currently in rural/regional AUS mentors applied to ICT bbusinesses that do not necessarily understand the space

54.

geoff.mcqueen:

Lack of market critical mass - either on a regional or a national level - means commercialisation needs a different set of establishment funding. there are big social benefits - jobs, economic development - that can be gained by enabling international

55.

Brisbane:

YCombinator http://ycombinator.com

56.

Allison:

So, it's about needs-based innovation?

57.

jamesdellow:

What makes Silicon Valley work? not just a social network. why can't we build these clusters in Australia?

58.

jamesdellow:

Money is a challenge. Silicon Valley has resident VC

59.

jamesdellow:

What about Asia?

60.

alex:

Add infrastructure incentives to rural & regional areas so innovation can also establish outside metro regions

61.

jamesdellow:

Language isn't a barrier? or is it?

62.

Allison:

Recognise that something that is developed for a particular purpose could also have an innovative application in another area

63.

Brisbane:

Is this really a geographically based problem?

64.

alex:

Witih the business coaches online is a great channel as they are a scarce resource

65.

Allison:

Set platforms up and if things start to work, you can then support them

66.

Allison:

Doesn't always have to be a new initiative

67.

Allison:

How do you identify things that are about to take off?

68.

jamesdellow:

Comparing with America has been a handicap in the film industry

69.

Brisbane:

http://kiva.org aggregated microloans. Crowd-funding?

70.

Allison:

Need to recognise that innovation and startup is by definition organic, and things will go wrong!

71.

jamesdellow:

Perhaps need to look to Asia... location, location, location. higher use of mobile tech, different culture around using social networks.

72.

jamesdellow:

We follow a US model. Our expectations are that we do what they do there

73.

Allison:

Startup funding, esp small biz, doesn't generate the idea, the idea usually comes first

74.

alex:

Growing from small business 1-2 people who innovate well to next level is currently a huge imapct on company cashflow - there is no incentive to grow a company - provide tax relief/incentives greater than R+D tax concession

75.

Brisbane:

Internation market as a beachhead. See The Long Tail.

76.

Allison:

Not convinced that just putting 'startup funds out there' will necessarily build a sustainable industry in isolation

77.

jamesdellow:

Talking about six degrees of seperation - the importance of border crosses. this is important. language of ICT is hard to understand. need more translators.

78.

alex:

There needs to be a change in approach so GOV is more understanding of grass roots issues

79.

jamesdellow:

Perhaps design + IT is a poor of difference if we can tap into that versus competing on code

80.

jamesdellow:

e.g. Apple

81.

Allison:

Does this issue stem back to curriculum in schools recognising other kinds of skills than traditional academic ones

82.

alex:

Cultural cringe in GOV procurement - GOV focus on big is best - small AUS can't do it - need to change that notion to remove centralised large scale procurement

83.

geoff.mcqueen:

There are strong mobile/application opportunities - one place where Australia is more advanced than many other parts of the world, particularly US

84.

Brisbane:

There are traps in the tax breaks.

85.

Allison:

Innovation is not just the technology... it's the social effect from it

86.

Allison:

Must create opportunities for natural partnerships to form

87.

jamesdellow:

e.g. Successful IT tools have really simply interfaces

88.

Allison:

It's about balancing structure and flexiblity

89.

Brisbane:

Maybe government taxation should be more optimistic and simple, rather than pessimistic and complex.

90.

alex:

ICT community needs to understand what is happening, share stories, create a collaborative ICT community

91.

Allison:

Practical idea - fund collaborative meeting spaces that people can share

92.

alex:

Initiatives such as opening up the tendering process - full disclosure

93.

Brisbane:

China, Taiwan and India have geographic zones that have different taxation laws.

94.

johnf:

At table 3 talking about patent issues

95.

alex:

The way we grow our influence ourselves is to share the stories - both successes and filures to make people feel they are not alone in their experiences

96.

Brisbane:

Areas would pull the people into geographic region. Gets yout critical mass.

97.

alex:

Support the right to FAIL and LEARN

98.

Allison:

Big problem with existing tech parks is that they are too expensive and therefore prohibitive for startups, but these are the people that would really benefit from the environment

99.

alex:

Autralian culture - if you stick your head out you will get it lopped off

100.

johnf:

T3: most of sales are still a f2f issue - in particular in B2B

101.

alex:

Listen to the community about solutions to issues - not just gripes

102.

Brisbane:

Grants are inappropriate for micro startups.

103.

alex:

We are not an island - there are many channels to communicate globally and collaboratively

104.

Brisbane:

Paperwork is prohibitive.

105.

johnf:

T3: "borderless comunity" doesn't really apply to investment

106.

johnf:

T3: "borderless community" applies only to B2C sites

107.

johnf:

T3: do I need a patent before I can get investment? even if patents are useless for building businesses in ICT, yes - VCs or government grants won't come through otherwise.

108.

alex:

Community interaction is being driven by community and not suported by GOV/ICT industry generally

109.

johnf:

T3: can I make a business of just regsitering an idea in a patent? only really if you license it or partner with somebody who is able to pay the money to defend it.

110.

alex:

it is not just the mentality of NBN "build it and they will come" - you need to encourage and support and provide incentive for the "DOING" layer too

111.

jamesdellow:

talking about agile development process vs co-design of services and products

112.

jamesdellow:

no culture of allowing failure

113.

Allison:

Regional and rural australia - is there a skills gap in potential users? Poor infrastucture

114.

Brisbane:

The cost of entry for software, e.g. an iphone app, is droppping significantly. We don't need as much funding to get there.

115.

jamesdellow:

talking about the ebs and flow of social networking sites. continuing set of waves. lets prepare for the next one.

116.

johnf:

T3: US VCs leave a lot more on the table for the founders - AU ones want more share and for more control and ask for more revenue to be shown before money is given.

117.

alex:

no one ever measures effectiveness of the advisory services for small business

118.

jamesdellow:

manufacturers constantly develop new products

119.

Brisbane:

AusIndustry funding for software is difficult because the rumour is that you won'd get it for software. Maybe a reinstatement is in order?

120.

alex:

there is no longer a linear development & commercialisation cycle so GOV needs to change its approach to support that

121.

jamesdellow:

we don't want one company doing innovation. needs lots of companies

122.

jamesdellow:

none or not enough Web 2.0 talent scouts to spot the good ideas

123.

Brisbane:

Require a clear statement of government of what needs to be done to get the funding for small projects.

124.

Allison:

How do we leverage groups like ICT cluster to move them beyond "ICT" to engage wider audience?

125.

alex:

ICT small business is being forced to do service to service bartering & be creative to grow - takes away focus from core business/service development

126.

jamesdellow:

again, the JJJ idea would work. not about giving them funding, but highlighting their talent (potiential)

127.

Brisbane:

Culture issue: Failed Entrepreneurs are persona non grata after failure here. But not in the US...

128.

alex:

unis have shifted focus away from R&D to vocational

129.

Brisbane:

Just a simple communcation plan about what is available as grants. It needs to be simplified as well.

130.

geoff.mcqueen:

govt can help provide the "hygiene" or foundational aspects required for startups. mostly becomes an infrastructure (hard) and cluster (soft) investment issue, since in many cases these are classic "public goods"


1.3.

Finding and developing talent

1.

Pia Waugh:

AWesome, time to get back into it. Welcome back Melbourne!

2.

Allison:

Ready for next discussion group

3.

Allison:

We should hear 'enterpreneurship is an acceptable career choice' from our schools, universities, government et al

4.

Allison:

So much offshoring still happens rather than sourcing local talent

5.

Pia Waugh:

The 3 talks just covered the importance of Creative communities to the process of innovation, the role of clustering and how we compare in scale and size to other clusters and how we nurture talent and skills, particularly entrepreneurial skills.

6.

alex:

plenty of talent - so much resistance from anyone in Aust to take on OS students - australian cultural issue that is biased and deeply entrenhed in aus culture - it is reflected in employment

7.

Allison:

What our institutions are turning out aren't responsive to what the industry/market needs

8.

Brisbane:

There is no shortage of talent, its about identification

9.

Allison:

Cultural issue - example of a university not allowing company to come in and talk about real-world issues to students due to percieved conflict of interest

10.

Brisbane:

Importing people is the easy solution, it also does not create any long term value

11.

Allison:

So important to bring private sector in to give students a view of their professional future

12.

johnf:

why don't universities teacr basic entreprenuerial skills

13.

jps:

Totally agree vith Visa's for skilled staff

14.

johnf:

account, manaing people, marketing etc

15.

Allison:

If you can't teach entrepreneurship, then what can you teach that builds towards that? Eg leadership, business mentoring

16.

alex:

Get industry to talk about talent at a grass roots level - will take courage by leaders in industry, massive insecurity about what to say and do and what is seen as "acceptable"

17.

alex:

How do we step to a more tolerant culture - not just in ICT?

18.

Brisbane:

Many Australian's migrate to big tech companies in the US therefore we bleed talent

19.

Allison:

Introduce these ideas at high school - "the love of anything gets drummed out of you!" We have to move away from the get-a-good-mark mentality

20.

jps:

Students making choices based on points for residency rather than for skills/interest.

21.

Allison:

Mix up the degree courses so that you can bring in some variety

22.

Brisbane:

Mobility is a function of stage of life, a geographic ICT tax haven may assist on multiple levels

23.

Allison:

eg Half-subjects that can round out your education

24.

alex:

Open up access channels to ICT SME and learning insitutions so students can have real experience in innovative environments

25.

jps:

Hard to justify full-time staff for startups. Balancing contractors can be difficult.

26.

Brisbane:

Visa issues - catch 22 we don't want to flood the place with people, but want to be able to bring in specialists...

27.

Brisbane:

Its seen as exciting to move to Silicon Valley, why isn't it attractive for overseas techies to move to Australia?

28.

Allison:

Useful example from UoW faculty - monitoring hiring trends to inform curriculum choices

29.

jps:

Mobility is a function of the stage of life.... and so is innovat ion (as ageneralisation).

30.

alex:

Ensure business cultures support interning students and providing knowledge sharing with young talent

31.

Allison:

We aren't yet training entrepreneurs the way we should

32.

Brisbane:

What affecgt do Australian salary relativities have on the desirability of working in Australia? Perhaps the O/s experience that comes back to Australia is very valuable...

33.

Allison:

Good example again from UoW that assignments for students are a 'real' project for a 'real' company that has a 'real' application

34.

alex:

Small business reality of more processes on less resources make it harder to support taking on student/younger talent

35.

Brisbane:

Govt need to buy more local and support local businesses to support

36.

Allison:

Idea for ICT clusters is to promote partnerships between local businesses and universities for mutually beneficial projects

37.

Brisbane:

Why are all the QUT ads promoting students who are going overseas?

38.

alex:

For small business to take on students/graduates they need to make it easy and promote long-term partnerships

39.

Allison:

Move away from universities 'guessing' what industry needs, open up dialogues and partnerships - and perhaps use social media tools to do this

40.

Allison:

There isn't currently a framework for these university-business partnerships

41.

Brisbane:

The flood of people o/s is not limited to ICT, but it applies equally to creative industries

42.

Allison:

Make better use of government-funded linkage programs to bring business and uni into partnership

43.

Brisbane:

There needs to be a better education of Creative in terms of what jobs are available in ICT

44.

Allison:

Bureaucracies can be impenetrable to those who don't know how to navigate them

45.

jps:

Facilitators required as an integral pert of ICT clusters


1.4.

Government procurement

1.

Allison:

So, to procurement...

2.

johnf:

It is hard to get the ellegillity criteria out of govt

3.

Allison:

Open source development case study re NSW Gov... excluded from panel because couldn't put a $ fee on license cost!

4.

johnf:

it is difficult to engage in dialouge with tenders

5.

Allison:

NSW Gov now set up panel specifically for open source solution - good news outcome

6.

johnf:

sometimes tenders require existinf GIGC aggreements which you can't get within the time for the tender

7.

johnf:

tenders are excluding people

8.

johnf:

especially panels are excluding innovation from the marketplace for up to five years

9.

Allison:

All panels in NSW under a single department, and allows open source to compete against proprietary - fed gov should take note

10.

Brisbane:

Can you ignore govt as the largest procurer of ICT? Yes

11.

Brisbane:

Depends on the nature of your business and what customers you want to focus on.

12.

Allison:

So many taxpayer dollars are lost because open source options aren't able to be considered due to old-style tender requirements

13.

Brisbane:

Small business sometimes don't have an understanding of how govt works and its processes for procurement.

14.

alex:

gov procurement is a lengthy, costly process that often exceeds the value of the contract

15.

Brisbane:

Need an external dialog outside the tender process to help businesses navigate through it, particularly for smaller jobs.

16.

Brisbane:

Huge tender documents are a barrier to entry.

17.

Allison:

Is there any way of linking or aligning the procurement processes between the different jurisdictions?

18.

Brisbane:

Need to fill information gap.

19.

alex:

understanding the specific language - each agency uses different language - within thender docs is another barrier to entry

20.

Brisbane:

Are there govt agencies that have alternative small job procurement processes that don't involve writing huge tender documents.

21.

jps:

Parochial state governments are a problem. Won't learn lessons from others.

22.

johnf:

there is also the problem where each govt department tries to solve the same solution over and over again

23.

Allison:

Cultural change has started (see #gov2au competitions) but it will take a long time... but can we afford for it to take a long time?

24.

Brisbane:

Even the processes for getting onto supplier panels is too slow, heavyweight.

25.

alex:

silo'ing of tenders creates replication of systems and functionailty and encourages legacy systems form the outset

26.

Allison:

Politicians love the sound of open source in theory, but the practice of making it happen doesn't match

27.

johnf:

how do you break through the silos

28.

Brisbane:

List small jobs available for small suppliers to take up.

29.

Brisbane:

tenders.com.au - easy access

30.

Allison:

Australian culture of entrepreneurship is different to the US - we're much more under-the-radar but more flexible, so this makes it harder to fit into inflexible tender/proc processes

31.

Allison:

Procurement processes need to acknowledge our small & distributed population

32.

Brisbane:

Not worth the effort/time/risk for a small business to go after govt work.

33.

jps:

Government do sometimes hold well to "build it properly" princiles (Positive)

34.

Allison:

Trade liberalisation versus protectionism

35.

Allison:

Protectionism is less an issue in ICT, so opening it out is a good idea

36.

Brisbane:

But small companies can get a big advantage of being able to show that they have the govt on their client list.

37.

Brisbane:

One approach is to subcontract to a larger company which does have the resources to apply for tenders.

38.

Allison:

ex-pat students go back to their home countries with skills learned in Aus - alumni diaspora from other countries - skill 'exporting'

39.

alex:

tenders shoudl focus on business objectives and processes that shoudl happen rather than solutions

40.

Brisbane:

Could get together and collaborate with other tenderers, if the process is more open.

41.

Allison:

Timezones and language are an issue when working with distributed skills offshore

42.

Brisbane:

Through collaboration, small business could accomplish more for govt.

43.

Brisbane:

Many creative people don't work for govt to avoid distasteful paperwork and other overheads.

44.

Brisbane:

Example of Australian Parliament House trying lighter weight procurement processes, particularly when they needed specialist ICT skills.

45.

Brisbane:

Slow govt processes can also mean they are slow to pay, which adversely affects cashflow.

46.

Brisbane:

Have tiered levels of process depending on the value of the work being procured.

47.

Brisbane:

Limit the number pages in tender documents! Rewards those who can procure with fewer words.

48.

Brisbane:

Allow fragmentation of work being procured, putting together several suppliers.

49.

Allison:

Get rid of the tender process!

50.

Brisbane:

Would be great to have an online tendering/procurement market.

51.

Allison:

Focus procurement panels on enabling small/micro businesses to participate

52.

cats:

professional liability insurance can be a barrier for SMEs to supply government

53.

Brisbane:

Govt has a tendency to use large suppliers to perform work, even though the cost is often much greater.

54.

Brisbane:

Not wanting to take any risks on smaller, newer suppliers.

55.

Brisbane:

Need more adaptive processes around putting and keeping suppliers on panels.

56.

Brisbane:

Too hard to get on a panel and too easy to stay on one.

57.

cats:

govt tenders still specify single vendor solutions... often locking out open source solutions from even tendering.


1.5.

Mobile & Web 2.0 and Infrastructure

1.

cats:

location based services could be used in emergency management

2.

cats:

next topic - innovation is important but its adoption that counts

3.

Pia Waugh:

Discussion starting on web 2.0 and mobile. Just breaking for 15 mins to get back on schedule.

4.

Brisbane:

Govt seems too slow to contribute or participate in mobile web space.

5.

geoff.mcqueen:

Geo-location (best effort) from the network layer should be exposed compulsoraly to emergency services. The telcos already have some of this, and they use it for their own competitive purposes - emergency services should have it too.

6.

geoff.mcqueen:

Do we need laws to ensure telcos can't create walled gardens? We don't want the lock-in/control experience of the US

7.

geoff.mcqueen:

It should be anti-competitive for device manufacturers to control what you can install on your devices, a la iPhones and the app store

8.

Brisbane:

US Free trade agreement means we are stuck with some of the anti-competitive things that the links of Apple are doing.

9.

Brisbane:

s/links/likes

10.

cats:

national broadband network is overdue. I only hope we can do more with than just play catch up.

11.

jamesdellow:

(joined one of the big tables)

12.

cats:

the NBN is a long term investment... most business want to see a return inside 10 yrs.

13.

cats:

we can hear in melbourne too

14.

cats:

but we can't see.

15.

cats:

oooh vision!

16.

Pia Waugh:

back to discussion now for 15 mins, then 10 mins for arvo tea

17.

Brisbane:

IPV6 - when will it happen and can Government facilitate adoption

18.

Brisbane:

Broadband to regional areas - regional doesn't have to be country. Lots of blackspots on Gold Coast - even in urban areas.

19.

Brisbane:

Should we raise the level of what we think of as infrastructure

20.

Brisbane:

application infrastucture too

21.

Brisbane:

Government data in Australia has copyright on it - should be more like the US where it is largely public domain

22.

Brisbane:

Once you open up info it needs to be in an open format. Not have open standards can be an excuse for not releasing data. Making info free has a real cost

23.

Brisbane:

Talking about Government cloud for Public Service

24.

Brisbane:

Nice idea - but in practice can't imagine it working, at least not in QLD gov

25.

Brisbane:

Can't really expect Governments to innovate in big ways

26.

Brisbane:

ETax - half room say this was very innovative.

27.

Brisbane:

Other half thinks gov should not innovate this much - just go as far as API and let industry/individuals do the rest


1.7.

Creative Industries

1.

Table3:

Tim Parsons session excellent on culture.

2.

Table3:

Authenticity of data so important. People searching what real content. Sorting the difference is difficult.

3.

Brisbane:

Hard to come to grips with - different domain. Have same craftsmanship and creativity there

4.

Table3:

Contributions coming from everywhere. Informal peer review important in identifying authenticity.

5.

Pia Waugh:

Keep your ideas coming guys, what is needed by gov to help this sector?

6.

Brisbane:

Education system is a little streamed to separate IT and creative people (eg. QUT Brisbane acid lab)

7.

Table3:

When searching on the internet, people now look at url's first.

8.

Brisbane:

Uni trend - degrees that aim to focus on one part of society - not necessarily a subject.

9.

Brisbane:

Visible tweets a good example of cross-over

10.

Table3:

Age of people present in Wollongong is surprisingly ave. greater than 30! Just an observation!

11.

Brisbane:

Open day at the end of Linux Conf is a pretty cool thing - anyway to capture that.




















1.10.

Freestyle Discussion Time!

1.

Facilitator (melbourne):

10 minutes - zing chat / discuss on what we've missed!

2.

Table3:

Now online again

3.

Table3:

ICT Cluster has important benefits in getting the region together

4.

Table3:

Working together as a cluster taking advantage of all parfticipants skills base will ensure quick take-up of ideas and useful contact.

5.

Table3:

Security side of computing is major issue.

6.

Table3:

Trying to fit web 2 into a traditional mind set.

7.

geoff.mcqueen:

How can the government facilitate/mandate education/industry linkages and connections for training, not just research.

8.

Table3:

Small business has difficulty spending large amounts of money in advance of innovative development.

9.

geoff.mcqueen:

Concerns that IT staff who are gatekeepers of networks and processes are anti-open-engagement. Not sure government role, but at least public sector could get a little less paranoid, esp around educational institutions. Not everyone is ASIO and the costs of control are never really asked.

10.

Table3:

Need for facility to capture all input but at the swame time filter what is useful and what is not. Talent spotting is useful in the process.

11.

Kate Bowles:

We've been a little late joining as a Mac-enabled group

12.

Kate Bowles:

Why do innovative hubs sometimes fail under pressure of commercialisation? How can models be developed that sustain creativity without diverting into cost recovery?

13.

Table3:

Looking at the person as they present online have an impact?

14.

Table3:

Audio is sometimes the only onli9ne input required. Letting the mind fill in the gaps can be more empowering.

15.

Table3:

Educating people in rural areas using this technology can change the learning process.

16.

Kate Bowles:

Learning from people in rural areas using this technology can change the learning process

17.

Table3:

Control of the content can be an issue.

18.

Table3:

CISCO now has an internal social networking system.

19.

Table3:

You tube and other social networks are waves. They come and go then change.

20.

Kate Bowles:

There's a problem in the proliferation of social networking tools: how can groups connect to each other?

21.

Kate Bowles:

We're wondering how to create an entrepreneural culture that draws in people who have "people skills" as much as technological skills

22.

Table3:

NBN will reduce travel requirements and other expences relating to business communication.

23.

Kate Bowles:

The rural Canadian experience has also been that broadband has reduced some elements of risk (road safety)

24.

Table3:

Government procurement - institutionlise innovation instead of keeping people out. Decentralisation of government resource allows more participation across the country.

25.

cats:

can you hear us from Melbourne?

26.

Stephen Lloyd-Jones:

Government Procurement; my pet topic!

27.

cats:

Yes - need to invest in the creators of the tech as well as the creators of the content.

28.

Stephen Lloyd-Jones:

The role of Government is not to subsidise failing companies, it is to be sophisticated and discerning buyers that drive innovation. Right now it seems that they are actually stifling change with buying practices.


2.

Play Test Focus

1.

Donna Benjamin:

Type something, and press the F9 key to enter

2.

Facilitator (Melbourne):

Setup - keyboard check

3.

Pia Waugh:

Hi everyone! Looking forward to your ideas!

4.

Facilitator (Melbourne):

Hi pia!

5.

Facilitator (Melbourne):

Do we have anyone from brisbane yet?

6.

jamesdellow:

I'm in already! :-)

7.

Allison:

Testing this table

8.

geoff.mcqueen:

I was trying to hijack James' window... unsuccessfully...

9.

Brisbane:

Impromptu morning tea in Bris while we get Zing set up

10.

Brisbane:

starting discussion now by introducing ourselves

11.

alex:

testing our table

12.

Brisbane:

trying one group of about 15 in Brisbane